Knowledge Base

  1. Appointments 

    1. How can I confirm an appointment?
    2. What does Propose Better Time mean?
    3. Can I post an open house?
    4. Why do I see so many "showings"?
    5. Who is the buyer's agent?
  2. Buying 

    1. Can I see my Tours?
    2. As a Buyer, what do I need to do?
    3. Can I Contact my Buyer's Agent?
    4. Can I add Points of Interest?
    5. How do I access a ShowingTime LIVE Video tour?
  3. Calendar 

    1. How do I link (or synchronize) appointments to my calendar?
    2. Will I need to sync my calendar again for new appointments?
    3. Can I see all appointments in a Calendar format or Calendar view?
  4. FAQ's 

    1. Who is ShowingTime?
    2. How can I find out more information about your company?
    3. How come my listing is not showing up when I log in?
    4. Does ShowingTime have a support team?
    5. As a seller, what do I need to do?
  5. Feedback 

    1. Is feedback required?
    2. Where is my feedback?
    3. Some of these feedback questions are not helpful. What can I do?
    4. How can I get more feedback from showings?
    5. What is the feedback rating scale?
  6. Getting Started 

    1. Resources
    2. QuickStart Guide
    3. Getting started with ShowingTime as a home owner
    4. Welcome to My Home by ShowingTime
    5. Introduction to the My Home by ShowingTime Application
  7. Listings 

    1. Can I block off/restrict times when I know I will be unavailable for showings?
    2. Can I upload a photo of my house?
    3. Can I change the listing address, price or details of my listing?
    4. Can I add my own listing?
    5. What If I change agents?
  8. Notifications 

    1. Will I be notified when a showing is scheduled?
    2. What types of notifications can I receive?
    3. How do I set up my listing notifications?
    4. The "Manage this Listing" link isn't opening in the My Home Mobile App. What do I do?
    5. How do I clear notifications from the notification center?
  9. Profile 

    1. My contact information isn't correct. How do I change it?
    2. Can I change my username and/or password?
    3. What if I forget my password?
    4. Who sees my information?
    5. Can my agent update my contact information?
  10. All articles 

    1. Who is ShowingTime?
    2. Will I be notified when a showing is scheduled?
    3. Is feedback required?
    4. Resources
    5. How do I link (or synchronize) appointments to my calendar?

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057