How can I confirm an appointment?

You can confirm appointments from the Listing Activity page. On that page, you may see a Needs Attention section.


Appointments listed here are waiting for your confirmation. To do this:

Step 1:

Click on the appointment that needs attention

Step 2:

Choose an Appointment Action.
Proposing a better time indicates you may not be available for a showing at the suggested time. You have the option to:
  • Keep the appointment as is and suggest a new time, which will allow the showing agent to attempt to accommodate you.
  • Decline the appointment.
  • Confirm the appointment

Step 3:

Choose Confirmed.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057

We’re ready to help via call, email or