Why do I get the message that my email address is not correct?

When you create or register an account we ask for your email address. This email is then linked to your listing and profile. If your email address does not match what we have in our system already, you can receive this message. 

For example, Gmail addresses allow users to add a "." in the address to filter messages. Emailaddress@gmail.com and Email.address@gmail.com belong to the same person as far as Gmail is concerned, but are two different email addresses. Please be sure to use the enter the same email address in the field. 

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com

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