I dont have any other instructions in my email.

When you ask for your password to be reset, ShowingTime will send you an email that contains additional instructions. We advise you to check your spam or junk mail if it has not arrived in a few minutes.

In some cases, network congestion, poor signal strength, or other widespread carrier problems could delay this message. 

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com