My username was not found. What do I do next?

Your username and your email address may not be the same thing. You can create a unique username during the account creation process. 

If you do not know your username or your password you can follow the steps here.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057