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Agent Question: How can I enable my Sellers for My Home by ShowingTime?
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As a Buyer, what do I need to do?
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As a seller, what do I need to do?
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As another owner, what if I want to confirm or deny showings?
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Can agents schedule appointments at the same time as another showing?
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Can I add a second number that can also get notifications?
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Can I add my own listing?
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Can I add Points of Interest?
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Can I block off/restrict times when I know I will be unavailable for showings?
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Can I cancel an appointment?
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Can I cancel/delete my account?
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Can I change my username and/or password?
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Can I change the listing address, price or details of my listing?
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Can I choose how I am notified of feedback responses?
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Can I communicate with my agent through the app?
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Can I communicate with the buyer's agent?
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Can I Contact my Buyer's Agent?
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Can I link appointments to my calendar?
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Can I login/sign-in/authenticate into more than one device?
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Can I offer multiple times that are available for showings when rescheduling?
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Can I post an open house?
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Can I register for service with a cell phone number?
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Can I remove/delete past showings?
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Can I reschedule appointments?
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Can I respond to the Feedback?
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Can I schedule my own Showings?
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Can I see a photo gallery of my home?
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Can I see all appointments in a Calendar format or Calendar view?
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Can I see my Tours?
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Can I see upcoming showings?
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Can I share these appointments with a family member?
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Can I upload a photo of my house?
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Can I use My Home to sell my own listing?
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Can I use the app on an iPad or Android Tablet?
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Can I use this app on my computer?
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Can more than one person get feedback?
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Can my agent update my contact information?
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Can my family get notifications?
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Can my family have accounts?
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Can occupants/tenants receive notifications?
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Can you add my listing to my account?
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Can you explain why you need certain permissions?
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Do I already have an account?
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Do I need to purchase anything to use My Home?
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Does it cost anything to use My Home and what are the benefits to using it?
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Does My Home work on tablets?
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Does ShowingTime have a support team?
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Does the showing really take two hours?
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Email Troubleshooting
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Getting started with ShowingTime as a home owner
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Getting Started: Frequently Asked Questions
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Help, I don't know my username
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Help, I stopped receiving text messages on my phone.
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Help: I am no longer receiving notifications for showings on my listing
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Help: I can't access ShowingTime!
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How can I change my email address?
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How can I confirm an appointment?
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How can I contact my agent?
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How can I download My Home?
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How can I find out more information about your company?
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How can I get more feedback from showings?
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How can I prevent no-shows?
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How can I remedy issues with Internet Explorer?
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How can I remedy issues with the Google Chrome Web browser?
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How can I remedy issues with the Mozilla Firefox Web browser?
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How can I remedy issues with the Safari Web browser?
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How can I remove an old listing?
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How can I troubleshoot browser issues?
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How come I don't receive text (SMS) messages after 10 pm?
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How come my listing is not showing up when I log in?
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How come the status of my listing is different than the Multiple Listing Service?
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How did the showing go?
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How do I access a ShowingTime LIVE Video tour?
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How do I clear notifications from the notification center?
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How do I get started?
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How do I install My Home by ShowingTime?
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How do I link (or synchronize) appointments to my calendar?
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How do I log out of the app?
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How do I login?
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How do I see my listing's activity and showing history?
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How do I set up my listing notifications?
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How will I know if an appointment was rescheduled?
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I cannot create an account because it says my email address is already connected to one
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I don't have a smartphone or I'm using a device not currently supported by your app. Is there a mobile version I could use instead?
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I dont have any other instructions in my email.
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I have not received the setup email. What do I do?
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I see an appointment that is marked declined, but I didn't decline it, what is going on?
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I'm being asked which app I want to manage the link with. Which do I choose?
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If I lose my device, how can I be assured that sensitive information isn't seen by a lurker?
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Introduction to the My Home by ShowingTime Application
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Is feedback required?
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Is it possible to add a second text (SMS) number?
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Is my username the same as my email address?
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Listing Activity Report
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My contact information isn't correct. How do I change it?
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My username was not found. What do I do next?
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QuickStart Guide
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Resources
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Should I update to the latest version of the app?
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Some of these feedback questions are not helpful. What can I do?
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The "Manage this Listing" link isn't opening in the My Home Mobile App. What do I do?
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The Notification Center
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Welcome to My Home by ShowingTime
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What are agent inquiries?
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What are instructional views?
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What are some reasons I can select when I cancel?
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What are the differences between the mobile app and the mobile website?
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What are the Showable hours?
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What do the symbols mean next to the appointment notifications.
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What does Propose Better Time mean?
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What does Push mean?
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What happens if I accidentally cancel a showing?
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What happens when the listing status changes?
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What if I am selling one home and buying another?
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What If I change agents?
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What if I don't see my listing?
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What If I don't see showings on my listing?
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What if I don't want feedback?
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What if I forget my password?
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What if I forget my username?
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What if I have more than one listing for sale?
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What if i need to add special notes per showing request?
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What if I need to prevent a showing from occurring at a certain time?
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What if I need to prevent showings for an hour?
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What if I only want emails or text messages when showings are confirmed?
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What if I receive multiple copies of notifications?
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What If I see an error in the app when I have a home for sale?
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What if i see my old listing?
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What if I would like to have a phone call when a showing is planned?
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What If my agent already set up my account?
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What if my home is not connected to my account?
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What if my home is re-listed or refreshed?
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What If my spouse gets notifications and I do not?
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What is an agent preview?
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What is an appraisal?
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What is an Inspection?
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What is an SMS?
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What is the feedback rating scale?
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What is the Listing Snapshot?
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What phones are able to support the My Home mobile app?
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What types of notifications can I receive?
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When a showing is requested, does the agent see my information?
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When I log in, I do not see my listing. What do I do next?
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When I select the button to download the app it's not taking me anywhere. What do I do now?
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When is the showing over?
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Where are my Past Showings?
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Where can I see my appointments?
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Where is my feedback?
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Where is my listing?
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Which App do I need?
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Who Can View the Feedback on my Listing?
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Who is ShowingTime?
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Who is the buyer's agent?
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Who sees my information?
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Why can't I change some settings?
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Why can't I confirm an appointment?
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Why did I get a request for a showing 5 minutes before the start time?
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Why do appointments automatically confirm?
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Why do I get a phone call about showings around 8 am?
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Why do I get multiple notifications about the same appointment?
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Why do I get the message that my email address is not correct?
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Why do I not get a text (SMS) right away?
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Why do I see Price Change entries in the activity list?
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Why do I see so many "showings"?
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Why do you not display the Buyer's Agent's information?
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Why do you send me texts from multiple numbers?
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Why is more than one Realtor in my home at a time?
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Will I be notified when a showing is scheduled?
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Will I need to sync my calendar again for new appointments?